aberdeenshire council complaints

In broad terms the complaints, as detailed in the Complainer’s submission, alleged that particular employees of Aberdeenshire Council’s Social Work Service acted in a highly unprofessional manner. 0000006319 00000 n 2015/16 Annual Complaints Performance Report (pdf 560KB) URL: http://publications.aberdeenshire.gov.uk/dataset/51b8ffe9-6610-4b26-a56e-43eb203413d6/resource/dfdfa583-7cb8-45a9-b51f-2e9940cb9920/download/aberdeenshire-council-complaints-performance-report-2015-16.pdf We value complaints and use information from them to help us improve our services. This report provides information on customer complaints handled between 1 April 2014 and 31 March 2015. Email addresses for Learn to Swim Coordinators. 0000004476 00000 n 0000002643 00000 n Food complaints are accepted at every area office whether the premises concerned is located in another area of Aberdeenshire. Aberdeenshire Council has received an increasing number of complaints about dog fouling across the region during the Covid 19 pandemic and subsequent lockdowns. Sat 9am to 2pm. Aberdeenshire Council Total Communication Policy: 29: School Trips / Excursions: 30: Transitions: 31: Equality / Equal Opportunities: 32: Data Protection : 33: Attendance Policy: 34: Reporting to Parents – Sharing the Learning: 35: Mental Health at Meiklemill March 21 ** 25 is the link to Aberdeenshire Council’s formal complaints procedure. You will be given help and advice. Report issues with roads and footpaths such as drainage problems, worn road markings, damaged/missing road signs H�tS�nT1��+��ڎ'W It takes its name from the old County of Aberdeen which had substantially different boundaries. 0000500747 00000 n 0000568226 00000 n View our complaints procedure. If we cannot find your fault and you do not want to be contacted we may not be able to resolve it. Use this comments section to discuss problems you have had with Aberdeenshire Council, or how they have handled your complaints. Have your say. Scottish National Party Candidate Louise McAllister has been chosen as the new Aberdeenshire councillor for Ellon and District ward following a by-election on Thursday, October 15. The old boundaries are still officially used for a few purposes, namely land registration and lieutenancy. 0000007506 00000 n Initial complaints should be directed to Aberdeenshire Council directly. Have Your Say. %PDF-1.4 %�� You can also email our sites - please see the web page for your site. Source: Complaints procedure Home. Complaints Department is not affiliated to, linked with or otherwise endorsed by Aberdeenshire Council. It is an agreement between Aberdeenshire Council and NHS Grampian to create an IJB. 0000568187 00000 n It aims to create an integrated Health and Social Care service, where all individuals work together to achieve the same outcomes, following the same vision, philosophy and principles. Comments are moderated so may not appear immediately. View annual complaints performance reports. 0000513656 00000 n Contact Museums. AHSCP and IJB public facing complaints handling procedure. H�t��nTAD��+��/��e��hx� �,�}�{VAB��s�v�\�9��I��R8,D^/��[B�_�>��if��v�|��p��㏋�ܝ��{��?�ۛ�1��,�MJ�{ʽ_�$Ti]��0��4��9��gb�i��LW�!��0�xH�bU,��7��R�!�Êv� 6��\�� S�NiUG��|�_]r�U��Ǥ�b��ݵpm�p2�]NP��_��%�>��5o�֙�V��A�q�R��9`��T6m+��:!h�P�&Ԑ� We investigate enforcement complaints in the order of priority. Education and Childcare . Brian Thomson - trading as TC Timber Products and Landscaping in the Macduff and Banff area - was recently found in contempt of court at Banff Sheriff Court for … Make a Payment. 0000001828 00000 n �y!|�mKW,0�N��T��]0�U Щ�s�X�Y{�v��R�l�t4�Y)�S�iS��֐쳖|�)I&34��s �F��Ɣ(j0�If��p��Vۢ��؊>��, �� ^o�nk��r!��aͪ��-�Ha�ԕ�@��5�#09Ql��4��")�x�wB�L�s#u�=N@=+0�ޙ� ��9%��v�"#fa��y2�N��"sg�=�6\�ܚ7U;��ەf+H�V��8a`d~�� Otherwise it is confidential. Phoneline open Mon to Fri 9am to 6pm. 0000001367 00000 n 0000004957 00000 n �T��Q�J�-�/1�C�+��v��8Q2�*S)�U#�YeLjcTU&W�S�Ƭ[y(�BC�*j-��N��L�'>ɇ#v�@ރ��i��Bur��Y0H��w�c՘�̌�d@��2�O�m.��:��vЄ��u��N݁��y��I��깜��X��ΐ;��5�5!��^�y?�>_�m��r��~��ի�k�>^��_�Ź�T�ap zLIa�eV��}�Q�Kk��(l:V}�O��\eR]��o�ѕX`�e�^�`�^��i�_��W�^ڷ�ؽWb� �j�� u��@f��Њ``��jX�B��PZNU��`,��A��}� 5��y%^�(� ��H0� Nh[�Cp�h��a��Z��X9��:��a$[]N{ځ�X��P�L��i 0�I�ݽ��{��|$W�,�iOj�|O$�;�.�d,�#�[�Ϻ�^. involves responding positively to complaints. A record of complaints is kept in school. 0000006924 00000 n Contact Sport and Physical Activity. 0000003898 00000 n You can find contact details for Aberdeenshire Council above. Road/Street Light Fault Reporting Current Progress: Step 1 of 3 - Select Fault Category and Type Road Faults. museums@aberdeenshire.gov.uk. Below is the summary of the information you provided. 0000006063 00000 n Aberdeenshire Council complaints contacts. Initial complaints should be directed to Aberdeenshire Council directly. Tel: 01261 833369. You can also make a complaint in person at any council office or by contacting our Customer Feedback Team by telephone or in writing: Customer … 0000005512 00000 n The neighbours had used high hedge laws and turned to Aberdeenshire Council in a bid to force Mrs Rowan to lop the trees. Environment. Business and Licensing. 0000000756 00000 n How we process complaints about a breach of planning control. Why we are engaging with Aberdeenshire Council (Aberdeenshire) We are engaging with Aberdeenshire about its services for people who are homeless.. COVID-19 has significantly impacted the services provided by social landlords in 2020 and will continue … Find out how to have your say, including by getting in touch, responding to consultations or making a complaint. 2016/17 Annual Complaints Performance Report (pdf 529KB) URL: http://publications.aberdeenshire.gov.uk/dataset/51b8ffe9-6610-4b26-a56e-43eb203413d6/resource/9b6b093e-96e9-437c-aa4e-9e53257ff9f5/download/aberdeenshire-council-complaints-performance-report-16-17.pdf We value complaints and use information from them to help us improve our services. … Aberdeenshire Council provides the highest possible quality of service to our Please check to see that the information is clear and accurate. Please do not post any personal information relating to yourself, or employees of Aberdeenshire Council as these comments will not be approved. Housing. Use this form to make a formal compliment, comment or complaint. Births, Deaths and Ceremonies. Strategy, Performance and … Annual complaints performance ... Quarter 3 2020/21 Annual Complaints Performance Report (pdf 109KB) View resource. 0000008077 00000 n Visit Homepage Comments. 0000001941 00000 n Aberdeenshire Council provides the highest possible quality of service to our customers, but recognise that there are times … 85 0 obj <> endobj xref 85 23 0000000016 00000 n endstream endobj 91 0 obj <>stream We are an independent directory of contact information that enables consumers to quickly and efficiently find appropriate contact information and discus their own complaint experiences with other internet users. Publications - Aberdeenshire Council. Modern Aberdeenshire includes all of what was once Kincardineshire, as well as part of Banffshire. 51 Aberdeenshire Council reviews. Skip to main content ... Council and Democracy. Council Chamber Gordon House Blackhall Road Inverurie; AB51 3WA Click for Map; Aberdeenshire Central Licensing Board 27/11/2019 (Click for documents) 27 November 2019 - 13:45PM ; Committee Room 2 Woodhill House Westburn Road Aberdeen AB16 5GB Click for Map; Aberdeenshire Central Licensing Board 09/10/2019 (Click for documents) You can find contact details for Aberdeenshire Council above. 0000001250 00000 n It may be shared with Aberdeenshire Council officials or officers of the Care Commission in the case of Nursery. Complaints will be acknowledged within 5 working days. Confirmation (Step 6 of 6). Email Museums. Complaints procedure. People and Communities. ABERDEENSHIRE COUNCIL COMPLAINTS REPORT 14/15 3 Chief Executive’s Introduction I am pleased to present Aberdeenshire Council’s second annual Complaints Report. Call General enquires on 0845 608 1207. This is Aberdeenshire Council’s sixth annual Complaints Report and provides information on customer complaints handled between 1 April 2018 and 31 March 2019. Jobs. A free inside look at company reviews and salaries posted anonymously by employees. macduff.aquarium@aberdeenshire.gov.uk. View our complaints procedure. berdeenshire Council - Complaints Procedure 5 Complaints procedure You can make your complaint in person, by phone, by e-mail, via our website or in writing. Explore More information Go to resource Quarter 3 2020/21 Annual Complaints Performance Report (pdf 109KB) PDF. 0000574218 00000 n Feedback and Complaints Coronavirus latest news 1 April 2021 - Board member gender and FTE pay for men and women in SHR ... Aberdeenshire Council Senior Officer Mr Rob Simpson Date Registered 4 Jan 1996 Landlord type Local authority Clients Mixed Settlement Mixed Asset Owning Yes Statutory Intervention No Correspondence address Woodhill House, Westburn Road, Aberdeen, AB16 … A council spokesman said: “The app is always free to use for members of the public in the Aberdeenshire Council area. Visit Contact Page. h�b```b``�d`e``\� "l@��1�� ⅗��2�(~�1�l��V�� n��W�4�M��٘��۶��Si9�nD��U��2�dQ?�y�N�h޵��/�M�|`��PPg�!6��m�^n��n!0_e��a��|��?��ڤ��gÐ��`��ť��RRR� �@R��pI�S�$�Ja�"l@�y(��*f`/K2310� �V �+� ��'�8,�TX�:�(k�H�u`��^��,�ɁT� o0�1�N`c�z�n4�� ,k��`�� Z Jk`n`lb�WH��t��3p�hif ��k ��Z� �� endstream endobj 86 0 obj <>>> endobj 87 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/Properties<>>>/Rotate 0/TrimBox[0.0 0.0 595.276 841.89]/Type/Page>> endobj 88 0 obj [/ICCBased 101 0 R] endobj 89 0 obj <> endobj 90 0 obj <>stream 0000001792 00000 n How to make a Complaint to Aberdeenshire Council Aberdeenshire Council have a complaints line on 03456 08 12 08 where you can make your initial complaint. We treat all complaints in confidence and they need not be in writing. trailer <<9D457851A8354E75B78699305959D14E>]/Prev 747889>> startxref 0 %%EOF 107 0 obj <>stream Tel 01467 532929. Leisure, Culture and Parks. The most frequent complaints are about loud music or TV, shouting, banging doors and DIY activities. Use this comments section to discuss problems you have had with Aberdeenshire Council, or how they have handled your complaints. Publications. Data and Resources. Contact our venues. 0000003297 00000 n A structured process is in place to handle your issue and keep you informed on a regular basis, and various other contact methods are shown on the website in the ‘Contact Us’ section. j�\ʳq�h��l��PY8�/�w^�� -XF>K�+� �p� Tel: 01467 536544. Please allow 28 working days to investigate a complaint. All product and company names are trademarks or registered trademarks of their respective holders. Sign in with myAberdeenshire to save time and have your contact details filled in for you. If we can not find your fault and you do not post any personal information relating yourself. 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